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Accessibility

The Dutch Resistance Museum offers an inclusive experience. Information is offered in three languages: Dutch (written text and audio), Dutch Sign language (video with Dutch subtitles) and English (written text and audio). We are working on documents in more (written) languages. Display cases are wheelchair accessible and the entire museum is at ground level. There are gender-neutral toilets. There is a baby changing table in the accessible restroom.

Through the use of tactile directional paving, the museum is independently accessible for the blind and visually impaired (the audioguide for people who are visually impaired is only available in Dutch). An assistance dog is welcome and any companion has free admission. Reservations are not necessary; our staff is available for all your questions and for support.

Mireille (blind) bezoekt Verzetsmuseum Junior

Facilities for visitors with a visual impairment

To the museum

Address: Plantage Kerklaan 61, Amsterdam. From Amsterdam Central Station take tram 14 towards Flevopark (as you exit the station, turn left). Get off at the Artis stop and walk a few meters to the left to cross at the intersection. Then cross the street (note: double crossing) and continue straight ahead. Halfway down the street there is another small crossing. Continue the road straight ahead. After about 100 meters, the Dutch Resistance Museum, a large pale yellow building with a pointed roof, is on your left.

Note: navigation systems tend to advise you to get off at the Waterlooplein stop. Do not do this! That's still a long walk away.

Entrance

You first enter a small hallway with carpet on the floor. You come to two sliding glass doors that open automatically. You can follow the tactile directional paving from now on, until you reach a large patterned surface. Here the staff will help you further. They will also assist you to the cloakroom. The rest you can discover for yourself, at your own pace.

Exhibition

The temporary exhibitions are not accessible in the same way as the museum's permanent exhibition. The exhibition texts of the temporary exhibition 'Resistance through their eyes' are available in a pdf. Click here (opens a new tab) for the English texts

Visitors who are deaf or hearing impaired

  • Video tour in Dutch Sign Language, with Dutch subtitles
  • Deaf narrator in Dutch Sign Language is visible on films in the museum
  • The video tour can be followed on your own phone or tablet, download MapMyVisit app for this purpose
  • Hard of hearing visitors can use the audio tour with a portable loop, available at the front desk
  • At lectures/events you can use the permanent loop

We are working on making the scripts of the audio guide available in all languages. Please let us know if you have a special request at: toegankelijkheid@verzetsmuseum.org

For people with mobility impairments

  • Accessible parking in front of the entrance
  • Accessible toilet close to the entrance
  • The museum is wheelchair accessible
  • There are two wheelchairs for loan
  • Shutters open with little force
  • Audio tour activation points are easily accessible
  • Showcases are easily accessible by wheelchair and texts and objects are visible; in the Junior Museum two places are not accessible

Sensory Friendly visits

The museum can be sensory unfriendly. While visiting our permanent exhibition display and the Junior museum, you can expect this, among other things:

  • Different color lighting
  • Dark areas
  • Tactile lines on the floor
  • Sound effects from films (sound only, no spoken text)
  • Small, crowded rooms
  • Sound effects when touching something or entering a room

On weekdays, school groups are often in the museum. After 3:30 p.m., these are no longer there. During the vacations, the museum is often crowded, especially in the spring.